FHCSD Earns High Honor for Performance Excellence
SAN DIEGO (January 6, 2012) – The California Council for Excellence (CCE) announced Dec. 23 that Family Health Centers of San Diego (FHCSD) has been selected to receive a California Award for Performance Excellence (CAPE) Eureka Bronze level award for Calendar Year 2011.
FHCSD will be formally honored at a luncheon on May 2 during CCE’s 18th Annual Best Practices and Awards Conference, Celebrating Excellence 2012 in Anaheim, California.
“It’s an honor to have a well respected organization like CAPE™ recognize our employee’s dedication to performance excellence and continuous improvement,” said Fran Butler-Cohen, CEO of FHCSD. “We strive daily to improve the quality and cost of services for our patients and appreciate the lessons we learned through the CAPE™ process.”
According to CCE, the CAPE™ Eureka award is the top level award that can be earned by organizations that successfully showcase their business operations and continuous improvement strategies to a team of CAPE evaluators during a week-long site inspection and in a 50-page application. The CAPE program guides California organizations to maintain competitiveness by promoting continuous improvement. Gold, Silver, Bronze and Prospector level awards may be earned by applicants.
In a CCE press release announcing this year’s awardees, Brent Duggleby, Chair of CAPE™ Council said “The accomplishments of our winners exemplify the superior performance and sustainability that is possible from California's various industries. The winners at each one of these award levels demonstrate a passion for excellence that is driving them to achieve prominence in each of their sectors. Californians can take pride in the accomplishments of these world-class organizations.”
“We will use the CAPE feedback report to identify focus areas for continuous improvement at FHCSD. We look forward to participating in the program for a second time next year,” said Butler-Cohen.
Founded in 1992, the California Council for Excellence is a nonprofit foundation dedicated to helping California-based organizations achieve world-class results through the principles and criteria of the Baldrige Performance Excellence Program. The organization oversees programs such as CAPE™ and CTEA, as well as the Governor’s Award for Excellence and the United States Productivity Award.
About Family Health Centers of San Diego
Family Health Centers of San Diego is a non-profit community health center organization whose mission is to provide caring, affordable, high quality healthcare and supportive services to everyone, with a special commitment to uninsured, low income and medically underserved persons. As the largest provider of safety net healthcare in the region, Family Health Centers of San Diego cared for more than 160,000 individuals in 2010 through over 598,000 individual patient visits.
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