Family Health Centers of San Diego offers telehealth appointments for you and your family.
You can receive affordable, high-quality care from your provider by phone or video for non-emergency health concerns.
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What is a telehealth appointment?
A telehealth appointment allows you to receive care from your provider by phone or video. You do not need to visit the clinic in person.
Can all visits be completed through telehealth?
Not all visits can be completed through telehealth, but many can.
What services are offered via telehealth?
- Prescription refills
- Follow-up visits
- Test results (e.g., blood sugar, cholesterol)
- Sick visits (non-emergency)
- Mental health services
- Manejo de enfermedades crónicas
How do I schedule a telehealth appointment?
Scheduling a telehealth appointment works just like scheduling a regular visit. Call (619) 515-2300 and let staff know you would like a telehealth appointment.
Will my provider call me for my telehealth appointment, or do I need to call them?
Your provider will call you. Please be available up to 30 minutes before and after your scheduled appointment, as your provider may be ready earlier or later than expected.
For example, if your appointment is scheduled for 2:30 p.m., you may receive a call between 2:00 and 3:00 p.m.
How do I join my video appointment?
When you schedule your appointment, make sure our staff has your mobile number on file. When it’s time for your visit, you will receive a text message with a link to join your video appointment.
| When to come in | When to use telehealth appointments |
| If you have symptoms of the coronavirus (COVID-19) | Prescription refills: Birth control, diabetes and thyroid medications |
| IUD insertion or removal | Appointment follow-ups |
| Nexplanon insertion or removal | Test results: STIs, cholesterol, blood sugar |
| Depo injections | Sick visits |
| Acute pelvic pain | Mental health: Counseling sessions, behavioral therapy |
| STI symptoms | Physicals* |
| New patient visits | Well woman exams* |
| Pediatrics: Immunizations, physicals (newborn to 2 years old) | Pediatrics: Childhood diabetes care, health education |
| Dental care: Oral health assessment, consultation and pain medication | |
| Primary care: Chronic disease management, follow-ups to wellness exams | |
| Prenatal case management: Lactation support, pregnancy education | |
| Physical rehabilitation services: Call (619) 515-2376 to find out if you qualify |
