Thank you for your interest in Family Health Centers of San Diego.
For questions or concerns about your care or service, please contact us. Most inquiries will receive a response within 2 to 3 business days. In the meantime, please browse our website for more information about our services and programs.
Please read the following information carefully before submitting the form below.
Responses are monitored during business hours.
- If you are experiencing a medical emergency, please call 911 immediately or go to the emergency room.
- If you are experiencing suicidal thoughts or a mental health emergency, please call the toll-free Access and Crisis Line at (888) 724-7240 [TDD for the hearing impaired: (619) 641-6992], which is available 24 hours a day/7 days a week, call 911, go to the emergency room or call the National Suicide Prevention Lifeline at (800) 273-8255.
- If you have an urgent medical issue, problem or question and our clinics are closed, call the on-call physician for after-hours assistance at (619) 692-2414.
- If you are requesting medical advice, need immediate assistance or want to schedule/cancel an appointment, call (619) 515-2300.
- If you are an FHCSD patient in need of a medication refill or a routine request for your provider, please use the patient portal link: MyHealthRecord.
- Request your medical records or fax them to (619) 798-3696.
If you think you are sick, please wear a mask for all in-person clinic visits.
If possible, notify your provider before arriving at the clinic. This will help ensure staff make the most appropriate disease control preparations.
Anyone 12 years of age or older who lives or works in San Diego County can schedule COVID-19 vaccination appointments at any one of our vaccination sites.
For questions, please call (619) 515-2300. For more information, visit www.cdc.gov/coronavirus.
For general questions or additional information, please complete this form:
*If your inquiry has to do with a specific clinic, please include the name.
Appointments
For appointment questions, scheduling or cancellations, please call (619) 515-2300.
Holiday Schedule
All FHCSD clinics will be closed on the following holidays:
- January 1, 2026: New Year’s Day
- May 25, 2026: Memorial Day
- July 3, 2026: Independence Day
- September 7, 2026: Labor Day
- November 26–27, 2026: Thanksgiving
- December 25, 2026: Christmas Day
- January 1, 2027: New Year’s Day
Urgent Care Special Hours
- December 24, 2026: 8:00 a.m. – 5:00 p.m.
- December 31, 2026: 8:00 a.m. – 5:00 p.m.
Urgent care will remain open on Saturdays despite holiday closures.
Questions or concerns:
For immediate assistance, please discuss feedback and concerns with your nurses, providers or clinic directors. If your concerns and questions cannot be resolved at this level, please complete the form above or call (619) 515-2335. All complaints and concerns are also reviewed by our senior leadership team.
If you still have concerns after speaking with clinic administration and our compliance team, please contact the Joint Commission:
P: (630) 792-5800
F: (630) 792-5005
Report a Patient Safety Event
Office of Quality Monitoring
1 Renaissance Blvd.
Oakbrook Terrace IL 60181
www.jointcommission.org
