Thank you for your interest in Family Health Centers of San Diego.
For questions or concerns about your care or service, please contact us. Most inquiries will receive a response within 2 to 3 business days. In the meantime, please browse our website for more information about our services and programs.
Please read the following information carefully before submitting the form below.
Responses are monitored during business hours.
- If you are experiencing a medical emergency, call 911 immediately or go to the emergency room.
- If you are experiencing a mental health emergency, please call the toll-free Access and Crisis Line at (888) 724-7240 [TDD for the hearing impaired: (619) 641-6992], which is available 24 hours a day/7 days a week, call 911, go to the emergency room or call the National Suicide Prevention Lifeline at (800) 273-8255.
- If you have an urgent medical issue, problem or question and our clinics are closed, call the on-call physician for after-hours assistance at (619) 692-2414.
- If you are requesting medical advice, need immediate assistance or want to schedule/cancel an appointment, call (619) 515-2300.
- If you are an FHCSD patient in need of a medication refill or a routine request for your provider, please use the patient portal link: MyHealthRecord.
- Request your medical records or fax them to (619) 798-3696.
If you think you are sick, please wear a mask for all in-person clinic visits.
If possible, notify your provider before arriving at the clinic. This will help ensure staff make the most appropriate disease control preparations.
Anyone 12 years of age or older who lives or works in San Diego County can schedule COVID-19 vaccination appointments at any one of our vaccination sites.
For questions, please call (619) 515-2300. For more information, visit www.cdc.gov/coronavirus.
For general questions or additional information, please complete this form:
*If your inquiry has to do with a specific clinic, please include the name.
Appointments
For appointment questions, scheduling or cancellations, please call (619) 515-2300.
Holiday Schedule
All FHCSD clinics will be closed on the following holidays:
- January 1, 2026: New Year’s Day
- May 25, 2026: Memorial Day
- July 3, 2026: Independence Day
- September 7, 2026: Labor Day
- November 26–27, 2026: Thanksgiving
- December 25, 2026: Christmas Day
- January 1, 2027: New Year’s Day
Urgent care special hours
8:00 a.m. – 5:00 p.m.
- December 24, 2026: Christmas Eve
- December 31, 2026: New Year’s Eve
Questions, problems or concerns?
If you have questions or would like to express any concerns about your care or service, please contact your clinic directly to speak with the clinic director or call Family Health Centers of San Diego Corporate Compliance at (619) 515-2335.
If your concerns and questions cannot be resolved at this level, they will be reviewed by our care coordination team. All complaints and concerns are also reviewed by our executive team.
If you still have unresolved concerns after working with health center staff, please contact The Joint Commission:
Online
Submit a patient safety event or concern
Phone
(800) 994-6610
Mail
Office of Quality and Patient Safety
Joint Commission
1 Renaissance Blvd.
Oakbrook Terrace IL 60181
More information can be found at www.jointcommission.org.
