Medical Records

Health Information Management Services (Medical Records) Mission & Vision:

To provide efficient, accurate and legally compliant electronic health records to enable the delivery of quality care and assure patient safety. We strive to be Exceptional in Every Way! The HIM Department insists on the delivery of an accurate, efficient and paperless electronic health record as a trusted partner for internal and external clients. HIM will focus on the growth and development of HIM staff.

Release of Information
A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.

Family Health Centers of San Diego requires a completed and signed Release of Health Information Consent form before releasing any documents to anyone, including the patient. In certain cases, a patient’s physician, psychologist or social worker may also be required to approve a request.

To Request a Copy of Your Medical Records:

Print and complete the Authorization for Disclosure of Health Information form.

The form must be completed, dated and signed

We ask that you specify what components of your medical records you wish to obtain.  Requests must be specifically signed if requesting/authorizing the following information:

  • Psychiatric Care
  • Alcohol/Drug abuse
  • Fertility Treatment


If you have any questions regarding release of health information, please call (619) 515-2300 .

To submit your request once your form is completed:

In Person:
Please drop off your form at your primary care clinic.

By Mail:
Family Health Centers of San Diego
Health Information Management Department
823 Gateway Center Way
San Diego, CA  92102

By Fax:
(619) 798-3696
Attn: Release of Information

Monday – Friday: 8:00 a.m. – 5:30 p.m.
Saturday: 8:30 a.m. – 5:00 p.m.
Closed most holidays

Release of Information Charges:
For paper copies is $5 for five pages or less.
$5 base fee and 20 cents per page for six pages or more.
For electronic copies (CD) is $15 set fee.

Additional Information
If an individual other than the patient is picking up the records, then that individual must have an original signed authorization form from the patient along with a photo ID.

Please allow seven to 10 calendar days for your request to be processed. If you indicated the option for personal use, you will be contacted by the HIM department when your records are ready.

A photo ID is required.