Notice of Covered California Security Alert

Security Alert: New Phishing Scam Reported

Friday, May 3, 2024

Yesterday we informed our network of an email phishing scam targeting Covered California enrollment partners. Today we have become aware of a similar phishing attempt, this time directed at Covered California consumers through text messages. These messages ask consumers to call a false Covered California phone number and provide personal details. We urge you to advise consumers to be cautious and ignore these misleading text messages.

As a reminder, the email phishing attempts appear to come from admin@hbex.ca.gov and request the recipient click on a secure link to verify or update personal information. Please disregard these emails as they are not real; do not click on any links within the email. Emails from Covered California will always have @covered.ca.gov email addresses. Please confirm the sender’s actual email address is correct before opening messages. Many phishing scams will feature familiar contact names with fake email addresses.

If you need to report suspected or actual security or privacy incidents, please contact Covered California’s Information Security or Privacy Office:

Informationsecurity@covered.ca.gov
PrivacyOfficer@covered.ca.gov

If you have any questions, please call the CEC/PBE Help Line at (855) 324-3147 or email outreachandsales@covered.ca.gov.

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