Online Privacy Policy and Community Standards

online privacy policy

At Family Health Centers of San Diego (FHCSD), we are committed to protecting your privacy. The information you provide to us via this website will be used to contact you for medical, marketing or promotional purposes. Your information will never be sold or shared to any third party unless required by law.

Privacy Policy of FHCSD

Q Medical Emergencies

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If you are experiencing a medical emergency, please call 911 immediately or go to the emergency room. If you are experiencing a mental health emergency, please call the toll-free Access and Crisis Line: 1(888) 724-7240 [TDD for the hearing impaired: (619) 641-6992], which is available 24 hours a day/7 days a week, call 911 or go to the emergency room.

If you wish to consult an FHCSD health care professional, you may make an appointment by calling (619) 515-2300. If you are already a patient of FHCSD, you may also call our on-call physician for after-hours assistance at (619) 692-2414.

Q Website Content

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The content of this website, and materials linked to it, such as text, graphics or images, are for informational purposes only. This content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. FHCSD reserves the right to alter or delete material from its site at any time without warning.

Although every effort is made to ensure that the material within this site is accurate and timely, it is provided for the convenience of the user and should not be considered official.

Q Personal Identification Information

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We may request and collect personally identifiable information from you, such as your name, email address, physical address, telephone number and any other personal information you share through forms on this website. The information you will be asked to provide to us is completely voluntary; you will always have the option of not providing the information if you so choose.

Q Opting In or Out of Emails

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When a form provides the ability to opt-in to receiving future emails from FHCSD and you choose to opt-in, you will be added to the email list. You may review and change your information with us at any time by clicking on “update your preferences” at the bottom of emails sent by us. To opt-out of email communications from us, click the “unsubscribe” link at the bottom of the email you receive from us. You may continue to receive emails from FHCSD after unsubscribing for specific issues related to your care, such as billing.

Q Web Browser Cookies

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Our website uses “cookies” to enhance user experience. A cookie is a small data file that is put on your hard drive when you visit. It is used for record-keeping purposes and sometimes to track information you as a user have knowingly provided. It is important to note that a cookie cannot read any data from your hard drive. It cannot install a virus or read cookie files created by other sites. You may choose to refuse cookies, but some parts of the site will not function properly.

Q Links to Other Sites

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This website contains links to other sites for your convenience. Although we try to link only to sites that share our high standards and respect for privacy, we cannot guarantee or be held responsible for their content or privacy practices. As with any site, we suggest you review its privacy policy before you enter any personal information.

Q Security

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Please be aware most information transmitted over the Internet is not secure; thus, confidentiality cannot be guaranteed.

Privacy Policy Published – September 18, 2019

Social Media Community Standards

Q Privacy

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FHCSD is committed to the privacy of its patients, clients, donors, volunteers and staff members. Participants on its Facebook page should understand that this is a public forum. Do not post anything to this page that you would not want shared publicly. Remember, information posted online is virtually impossible to erase.

Q Respect

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FHCSD’s social media sites are informative and respectful forums designed to enhance the health and well being of our community. Comments or posts on this Facebook page will be deleted, at the sole discretion of FHCSD, if they contain one or more of the following: is abusive, uses offensive language, is off topic, breaches patient or employee confidentiality and/or is obviously spam. We strive for social media forums that are transparent and inclusive; however, we reserve the right to delete activity that is harmful or disrespectful in any way.

Q Links

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FHCSD Facebook pages and related posts may provide links to external websites, blogs, or other online communications. These links are for your information only and do not represent an endorsement from FHCSD. FHCSD is not responsible for the content found on any external site.

Q Opinions

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Opinions expressed on this page by participants are those of the individual poster and do not necessarily represent FHCSD.

Q Contact Us

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For questions, concerns or ideas about our Facebook page or to report a violation of our standards, please contact our site administrator. While each suggestion will be reviewed in its entirety, FHCSD is under no obligation to respond to or implement individual suggestions.

Social Media Community Standards Policy Published – October 13, 2017

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